OpenTable & KAYAK were looking for an introductory manager program for its new and inexperienced managers. Excel partnered with OpenTable & KAYAK to design and deliver, what became known as, the Managing Essentials Program.
Matt Waymont
Learning Consultant
'
'A seamless experience. Excel truly internalised and understood our needs as a business.'
We Understood OpenTable & Kayak's Needs
Education & support in holding productive one-to-ones and giving critical but positive feedback
Effectively develop teams, enhance collaboration, and achieve sustainable growth
Cultivate strong people-management strategies to guide teams towards success and achieve organisational goals.
87%
Of participants are likely to recommend the Managing Essentials Program to a co-worker or colleague
Post-programme survey results of all participants
What Did It Entail?
15 COHORTS
200 participants across 15 cohorts attended the virtual programme
6 MODULES
Each cohort attended 6 modules, each half a day long, packed with theory, tools, examples & tasks
3 MONTHS
The programme was completely across a 3 month span
OpenTable and KAYAK are committed to investing in the growth and development of its people. Following a period of expansion, their teams grew exponentially, creating a pressing need to give new and inexperienced managers the tools to succeed.
Excel partnered closely with OpenTable and KAYAK to meticulously create and fine-tune the content for an introductory manager program. At the heart of everything was the goal to uphold the OpenTable and KAYAK core values and leadership principles, fostering a strong culture through a delivery approach that was engaging, practical, and insightful. After successful collaboration the Managing Essentials Program was created.
With extremely positive feedback from the first set of cohorts the program went from strength to strength with the content being tweaked based on feedback as each cohort completed the program. The overall success of the program has been excellent, and we are excited to be delivering the Managing Essentials program for a 4th year running in 2025!
What Were The Results?
Recommendation Score -87%
Workshop Rating - 4.5 out of 5
What Did Our Clients Say?
Working with Excel to design, develop, and facilitate our programming has been a seamless experience. Everyone is friendly, creative, and passionate about the work they do. We were able to provide loose ideas and guidelines, and they worked closely to get our feedback at every step of the way. By the end of the design process our feedback was minimal as they truly internalized and understood our needs as a business.
Angela Van Buren, Learning and Development Manager
To find out more about OpenTable Kayak, click the name below:
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